FAQs

What if there’s a problem with my purchase?

Please contact us ASAP, and we’ll be happy to help.  We will issue a credit or replacement within 30 days. Returned items must be unworn and in new condition - In their original packaging

What if my product is damaged?

Each item is inspected and packaged with care, but damages and defects may still occur. If you find a defect, please contact us immediately at info@reelnautigear.com with your order number and photos of the damage. We'll issue a return and replacement. 

How should I care for my jewelry?

To keep your pieces sparkly and minimize signs of wear, avoid prolonged contact with liquids, perfumes, lotions and perspiration as they'll dull your pieces and cause them to wear quickly. Treat your jewels with love and care, and they'll keep sparkling for you!

What are your products made of?

Our jewelry is crafted with gold plating, rhodium and .925 sterling silver. All our products meet jewelry standards (lead and nickel free) and are safe to wear. We strive to offer stylish and quality pieces.